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Common questions
What does delivery cost?
Shipping is complimentary on qualifying orders. Standard delivery rates apply below the threshold.
How long does delivery take?
Orders are dispatched within 1–3 business days and delivered in 3–7 business days, depending on your pin code.
Do you offer cash on delivery?
Yes. Cash on delivery is available for orders of ₹500 and above, with a ₹59 convenience fee that is waived on all prepaid orders. A short verification call is completed before dispatch.
Can I return something?
We offer a seven-day exchange rather than a refund for a change of mind. If a piece arrives faulty or is the wrong item, we cover return shipping and make it right.
How do I know my palette?
Take the six-question palette quiz. It takes under two minutes and filters the shop to the shades that suit your complexion.