Shipping Policy

1. Where We Ship

We currently ship across India.

2. Processing Time

Orders are processed and dispatched within 1–3 business days of order confirmation. Orders placed on weekends or public holidays are processed the next business day.

3. Delivery Timeframes

Once dispatched, delivery typically takes 3–7 business days depending on your location, via our courier partners (managed through Shiprocket). You’ll receive a tracking link by email or SMS once your order ships.

4. Shipping Charges

We offer free shipping on all orders above ₹2999. For orders below this amount, a flat shipping fee of ₹150 applies, shown at checkout.

5. Cash on Delivery (COD)

COD is available on eligible orders, subject to a verification step to confirm your order before dispatch.

6. Order Tracking

Once your order ships, you’ll receive tracking details by email or SMS. You can also check order status by logging into your account on our website.

7. Delays

While we work with reliable courier partners, delivery timeframes are estimates and may occasionally be affected by weather, courier delays, or circumstances outside our control. We’ll keep you updated if this happens.

8. Damaged or Lost Shipments

If your order arrives damaged or doesn’t arrive within the expected timeframe, please contact us within 48 hours of expected or actual delivery so we can investigate with our courier partner and resolve it.

9. Contact Us

The Adorée Mumbai, India Phone: +91 97695 98081 Email: hello@theadoree.com

---

Last updated: July 11, 2026